These are genuine quotations from client's letters and e-mails, reproduced with their kind permission:
Mr McA, London
"I'm impressed at Tax Express' easy and friendly service. I'll use you in the future. Cheers."
Dr D R D, Gosport
"Many thanks for all the work you have done. My wife and I are particularly pleased with the outcome of your negotiations with the Inspector of Taxes concerning the capital gains computation."
Miss J I, London
"I would never have believed I would feel it a pleasure to pay my accountant, but it is! I enclose a cheque in settlement of your fees."
Mr L C D, Kenya
"I was delighted to receive a revised assessment from the Inland Revenue. Congratulations for resolving this for me, it is a great weight of my mind. Many thanks again for sorting out my tax affairs, I am impressed."
Mrs J E M, Winchester
"Thank you so much for the tax return - absolutely brilliant and speedy as well."
Mr J A, Mass. USA
"Again, thanks for your efforts. I am very pleased indeed."
Mr W W, Leicester
"Thank you, again, for your prompt, efficient service. I have found your information clear, concise and helpful."
Lt Cdr E W, Scotland
"I have been delighted with the service you have provided - thank you very much."
Mrs J B, Gosport
"I really appreciate the fact that you realised I was entitled to these tax repayments."
Mr A C, Perthshire
"I again thank you for your promptness and efficiency."
Mr S E C, Exeter
"Thanks for dealing with this so speedily."
Mr N McO, Victoria, Australia
"Thanks for doing a fantastic job. If I have any friends needing assistance with their tax I'll be sure to recommend you."
Mr P F, OBE Gosport
"I write, once again, to thank you for your efforts in making the annual tax return for me. As you will know, I have received a welcome cheque from the Inland Revenue as well as the very clear Return Schedule and calculations from you. I am very grateful for your help at such a reasonable charge, and will continue to recommend the service you provide to all my family and friends."